Harvey Software, Inc. Go to Harvey Software's Home page Learn more about Harvey Software's products Learn more about Harvey Software Contact Harvey Software CPS Shipping Software Solutions by Industry Harvey Software - Makers of CPS Shipping Software
Harvey Software CPS Shipping Software Solutions...
Click here for Fast Answers Concerning CPS Shipping Software...

 Shipping Tools


 Shipping Software Solutions
 Enterprise Shipping Solutions
 Shipping Solutions by Industry
 Email Management Solutions
 Integrated Solutions
 System Requirements
 Client Success Stories

 Client Services

 Service Plans
 Product Training
 Recent Updates
 Support Log On
 Parcel Tracking

 Company Resources

 Upcoming Events
 Business Partners
 News
 Careers
 

FEEDBACK ) ))

 

Sign Up to Stay Informed

 


Harvey Software Purchase Policy

CPS Software, Service, Payment and Support Plans

Harvey Software's shipping software solutions are a complete package including software, service, payment options, carrier updates and product feature updates.  Knowing every business has different needs, it is our goal to create the best solution both functionally and financially.  Therefore, Harvey Software has four plans to choose from.  The following table compares the plans available.

STANDARD FEATURES


CPS
Plans


CPS Enterprise Plans
 

Computerized Parcel System (CPS) Software

Installation Guide

Set Up Work Sheet

Method Used for Service Pricing

Per Month, Qtr, Year Per Month, Qtr, Year

Product Use

Workstation

Shared System

Meets and/or Exceeds Carrier Compliance and Certification Standards

On-Line Help for Real Time Support

Toll Free Phone Support1

24 Hour Support Web Site Access

E-Mail Support

Interactive Support via WebExTM

Carrier Rates and Service Updates

Product Feature Updates

Automatic Billing on Approved Credit Card

Standard

Standard

Mailed Invoice/Statement Billing

Optional

Optional

1 Toll Free Support is for problem resolution support to help find answers when problems arise while using CPS.  Problem resolution support cannot be used for end user training but can be used for individual questions.

OPTIONAL FEATURES1


CPS Plans


CPS
Enterprise Plans
 

Interactive On-Line Training

Modules to Link to Mail Order, Accounting and other ISV Systems

International Consolidation Module

Address Correction

Worldwide Import Module

1 Optional Features may carry an extra cost.  For price quotes contact a Harvey Software Representative or your Harvey Software Dealer.

To learn more or order CPS contact Harvey Software at 800-231-0296 option 5 from 9:30 AM to 6:00 PM EST Monday-Friday.  To leave an e-mail message for a Harvey Software Associate, click here...

Payment Options

Harvey Software accepts payment in US funds by MasterCard, Visa, and American Express for all plans.  Company checks are also accepted for annual plans. For details on Harvey Software's refund policy, click here...

All payments by check should be sent to the following address.  Checks should be made out to Harvey Software, Inc.  To insure proper crediting of your account be sure to include the invoice number with the payment.

Harvey Software, Inc
PO Box 863590
Orlando, FL 32886-3590

Harvey Software End-User Agreements

Keeping your CPS service up-to-date is a requirement for use and insures you will receive timely product updates and helpful problem resolution support when you need it.  Shipping software is different from other software in that it is constantly changing.  Between new carrier services and ever increasing carrier compliance requirements, CPS changes nearly every day.  For this reason, you are required to keep your system up-to-date with the latest technology for CPS to stay in compliance with carrier requirements.  This can be totally and automatically done using the automatic update feature. It should be noted that CPS must be updated as required, have Internet access and the account must be kept up-to-date or CPS will no longer function.

It is our goal to keep the cost of our service as low as possible.   From time to time we must adjust our prices to insure we are able to keep up with the costs of supporting ever changing carrier requirements and services.  If a service price change is required,  we do our best to give our customers 30 days or more notice of the price adjustment.  We also offer the ability to purchase annual service agreements in advance for up to two (2) years so you can lock in your price.

You will be sent a renewal notice in advance before your service agreement expires.  Timely payment insures no interruption of service and that your product will be kept up-to-date.

All Harvey Software products are sold subject to the terms of the following authorized user agreements.  All end users agree to the applicable agreements at the time of product use.  To view the agreement click on of the selections below:

Computerized Parcel System (CPS) - Main agreement for all users, options and modules.

Computerized Parcel System (CPS) - Addendum Agreement for UPS® shippers using CPS.

Computerized Parcel System (CPS) - Addendum Agreement for FedEx® shippers using CPS.

eDATA Processing System (EPS) - Main agreement for all users, options and modules.

FedEx service marks used by permission.
UPS service marks used by permission.
United States Postal Service marks used by permission.
WebEx service marks used by permission.
 


Copyright © 2009 Harvey Software, Inc. All rights reserved.
Now celebrating over 25 years of service in the shipping software industry!
Home | Products | Shipping Software | Success Stories | Contact Us | About Us | News | Careers | Support
Privacy Policy | Purchase Policy | Trademark & Copyright Notices | Feedback | Hours